Shipping Policy

We work with vetted fulfilment partners to ship every PawBall™ order safely and with tracking.

Processing time

Orders are processed within 1–3 business days after purchase. You'll receive a confirmation email once your order is placed.

Shipping time

Estimated delivery is 6–12 business days after processing for orders to the United States and Canada. Delivery windows can vary slightly due to carrier volume and customs.

Tracking

Once your order ships, we'll email you a tracking link so you can follow it to your door.

Free shipping

Tracked shipping is free on every order — no minimum.

Questions?

Email us at basteven12@gmail.com and we'll be happy to help.